Privacy Policy

Last Updated: November 11th , 2025

1. Introduction

This Privacy Policy (“Policy”) explains how FOREVER SMILES STUDIO, LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you interact with us online.

This Policy applies to our website, foreversmilesstudio.com, as well as all associated online client acquisition funnels, marketing platforms, and digital communications (collectively, the "Online Services").

2. Our Commitment to HIPAA & Your Protected Health Information (PHI)

This is the most important section of our Policy.

FOREVER SMILES STUDIO, LLC is a healthcare provider, which means we are a "Covered Entity" under the Health Insurance Portability and Accountability Act (HIPAA). We are legally required to protect the privacy and security of your Protected Health Information (PHI).

•             This " Privacy Policy" (the document you are reading) governs information collected from general users, such as website browsing, marketing analytics, and general inquiries.

•             Your PHI (such as your medical history, treatment information, patient records, or specific health symptoms submitted in a form) is governed by a separate, legally-required document called the "Notice of Privacy Practices" (NPP).

We want to be perfectly clear: We comply with all HIPAA requirements for all patient information. Our patient CRMs, email systems, and any service provider handling PHI are HIPAA-compliant and operate under a Business Associate Agreement (BAA) as required by law.

This Policy does not cover the personal information we collect about employees or job applicants.

Notice at Collection

3. Personal Information We Collect

We collect the following categories of personal information through our Online Services:

•             Personal Identifiers: Such as your name, email address, telephone number, IP address, and other information you voluntarily submit through our online forms (e.g., "Request an Appointment" forms).

•             Internet or Other Electronic Activity Information: Such as your device and browser type, your browsing and search history on our Website, and information regarding your interaction with our Website and our advertisements.

•             Communications Data: Records of your consent, and the content of your communications with us via email, text, or webform.

             Inferences: Inferences drawn from the information above to help identify services or marketing that may be of interest to you.

4. Purposes for Collection of Personal Information

We collect your personal information for the following business purposes:

•             To Provide Our Services: To respond to your inquiries, schedule appointments, and communicate with you about your appointments or treatment.

•             For Marketing and Advertising: To deliver advertisements (such as on Google or social media) and send you marketing promotions, newsletters, and offers about services we think may be of interest to you.

•             To Monitor and Improve: To monitor and analyze the effectiveness of our Online Services, prevent fraud, and secure our platforms.

•             To Comply with Legal Obligations: To protect our rights and the rights and safety of our users or others, and as required by law.

5. Consent for Electronic Communications (Email & Text Messages)

Your privacy and trust are paramount. When you provide your email address or mobile phone number through our Online Services, you are consenting to be contacted by us for both transactional (appointment-related) and marketing purposes.

We are incorporating the following language directly from our internal patient consent forms:

You understand that transmitting patient information by email/mobile text messaging has a number of risks that patients should consider. FOREVER SMILES STUDIO, LLC (FSS) will use reasonable means to protect the security and confidentiality of email/mobile text messaging information sent and received.

However, FSS cannot guarantee the security and confidentiality of email/mobile text messaging communication and will not be liable for inadvertent disclosure of confidential information.

You acknowledge that you understand the risks associated with these communications and you consent to these conditions.

You may opt-out of marketing communications at any time by using the "UNSUBSCRIBE" link at the bottom of our emails or by replying "STOP" to any text message.

Our Data Practices

6. Disclosure, "Sharing" of Personal Information

We disclose information in the following ways:

•             With Service Providers: We disclose your personal information to third-party "Service Providers" who perform functions on our behalf. This includes our website host, our HIPAA-compliant CRM and email providers, and our marketing agencies. We have contracts in place to ensure they only use this information for the business purposes we have directed.

•             With Advertising Partners ( "Sharing"): When we engage in digital advertising (like using marketing pixels), we may "share" (as defined by state privacy laws) the following categories of information with advertising networks and data analytics providers:

o             Personal Identifiers (such as your IP address)

o             Internet or Other Electronic Activity

o             This is solely for the purpose of "cross-context behavioral advertising" —that is, to show you relevant ads for our services on other websites.

To opt out of such  sharing of personal information, please click  "Unsuscribe" in any of our channels and you will be remove from all.

7. Our Use of Cookies and Analytics

We use tracking technologies like cookies, pixel tags, and web beacons to automatically collect information through our Online Services. These small data files help us prevent fraud, improve security, save your preferences, and understand how you interact with our site.

We also allow third parties to use these technologies for analytics and advertising.

We partner with Google (for Analytics and Ads) and Meta (for the Facebook Pixel) to capture how you use and interact with our website to improve and market our services. We also partner with Yelp Ads and Tik Tok Ads to reach and interact with our customers.

8. Data Security

We implement and maintain reasonable security measures appropriate to the nature of the personal information we process. This includes secure firewalls, encryption, and restricting access to information. However, as noted in Section 5, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Online Services are not directed to children under the age of 8. We do not knowingly collect PII from children under 8. If we learn that we have collected such information, we will promptly delete it.

Your Privacy Rights

10. US State Data Privacy Rights (California, Virginia, etc.)

Laws in certain US states, such as the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Privacy Act (VCDPA), provide residents with specific rights regarding their personal information. These rights may include:

•             Right to Know: The right to request the categories and specific pieces of personal information we have collected about you.

•             Right to Delete: The right to request that we delete personal information we have collected from you, subject to certain exceptions.

•             Right to Correct: The right to request that we correct inaccurate personal information we hold about you.

•             Right to Opt-Out of Sale/Sharing: The right to direct us not to "sell" or "share" your personal information for targeted advertising (as described in Section 6).

11. How to Exercise Your Rights

To exercise your rights to know, delete, or correct your personal information, please contact us at [email protected].

We will verify your request by asking you for information to match to information we maintain about you. We will not discriminate against you for exercising any of your rights. You may designate an authorized agent to submit requests on your behalf.

12. Changes to This Policy

We may review and update this Policy from time to time. If we make material changes, we will update the "Last Updated" date at the top of this Policy and post it on the Website. Your continued use of our Online Services following any changes will mean you accept such changes.

13. Contact Us

If you have any questions regarding this Website Privacy Policy, our privacy practices, or to request a copy of this Policy in another format, please contact us at:

FOREVER SMILES STUDIO, LLC

18934 South Dixie Highway CUTLER BAY, FL 33157

Phone: 305-964-7774

Email: [email protected]

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